Open source customer support platform
Chatwoot is an open source platform that offers live chat, email support and omni-channel desk management. Developed as an alternative to commercial software such as Intercom and Zendesk, this tool allows you to manage customer interactions from a single center.
Updates
- September 18, 2026: Stars 36,253 → 36,927, latest release v4.18.0 (September 18, 2026).
- August 27, 2026: Stars 36,001 → 36,253, latest release v4.17.1 (August 27, 2026).
- August 20, 2026: Stars 35,290 → 36,001, latest release v4.17.0 (August 20, 2026).
- August 1, 2026: Stars 30,493 → 35,290, latest release v4.16.2 (July 27, 2026).
What you get
- It combines all customer channels into a single inbox.
- Automatically answers routine questions with an artificial intelligence-supported assistant.
- It gives you full control over your customer data by hosting it on your own server.
Installation
wget -O .env https://raw.githubusercontent.com/chatwoot/chatwoot/develop/.env.examplewget -O docker-compose.yaml https://raw.githubusercontent.com/chatwoot/chatwoot/develop/docker-compose.production.yamldocker compose run --rm rails bundle exec rails db:chatwoot_prepareRunning it
docker compose up -dIf you don't write code
Answer questions by pretending to be a customer support representative. As the Captain AI assistant on Chatwoot, automatically resolve frequently asked questions and direct complex issues to relevant teammates. Improve customer support experience by always providing courteous, prompt and accurate information.
Related dictionary terms
Links
TreScout did not build this tool · we found it in GitHub trends and wrote it up. This page describes the repository as of 2026-06-12: The star count and our text belong to that day, the repository may have changed since. Check the repository link for the current state. This page was machine-translated from the Turkish original · the Turkish version prevails.